Ellen "Sam" Scheer Certified in Exemplary Customer Service

NAWBO Cleveland member, Ellen "Sam" Scheer, American Family Insurance Agent, was recently certified as a  “2014 American Star – Excellence in Customer Experience” agency. This recognition is for providing customers with an industry-leading customer satisfaction experience. Sam stated "Our goal is to provide you with the best service and experience within the industry. For those who completed the Maritz customer satisfaction survey, thank you for helping me be recognized as an American Star agent."

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